Dr Gyles Morrison – Virtual Talk – Clinical UX

Dr Gyles Morrison, Chairman of the Clinical UX association, who coined the term Clinical UX, has agreed to give a virtual talk on UX in healthcare, with a focus on AI and how non-UX professionals can contribute to designing better healthcare solutions.

What is UX, and why does it matter?

User Experience (UX) is about making technology, services, and systems intuitive, efficient, and user-friendly. In healthcare, good UX can mean the difference between a system that helps and one that frustrates—affecting everything from patient safety to the way clinicians work. Clinical UX takes this concept further by addressing the unique challenges of healthcare, ensuring that both professionals and patients can interact with technology in ways that truly work for them.

Why UX is More Than Just a Nice-to-Have

UX isn’t just about making a product slightly easier to use—it’s often the make-or-break factor between a product that genuinely improves lives and one that creates more problems than it solves. In healthcare, a poorly designed system can lead to delayed diagnoses, medication errors, and clinician burnout, while a well-designed one can save lives, improve efficiency, and enhance patient care.

The concept of Clinical UX focuses on making healthcare solutions truly usable, safe, and effective and how bad UX can turn even the most advanced AI-powered systems into something useless or even dangerous.

This talk will provide essential insights on creating solutions that actually work in the real world. It will be particularly valuable for those taking part in the hackathon on 15th March, offering practical guidance on how to make your ideas genuinely usable, impactful, and successful.